Privacy policy
Last updated: [date]
This policy explains what personal data [legal entity name] ("we") collects through Tickerwise and how it is used, in line with the Digital Personal Data Protection Act, 2023.
What we collect
- Account: name, email address and a one-way hash of your password (we never store the password itself).
- Your workspace: watchlists, notes, saved screens, comparison sets, portfolio holdings and alerts you create.
- Security logs: sign-in time, IP address and browser type for your sessions, and failed sign-in attempts.
- Holdings files you import are read in your browser; only the resulting holdings are saved to your workspace.
How we use it
- To run your account and show your workspace on any device.
- To send alerts and notifications you ask for, and essential account emails (password reset).
- To keep the service secure and prevent abuse.
We do not sell your personal data or use your holdings and notes for advertising.
Sharing
Only with service providers who host or operate Tickerwise for us (e.g. [hosting provider], [email provider]) under confidentiality obligations, or where the law requires.
Storage and security
Data is stored on servers in [location]. Sessions use secure, HttpOnly cookies; passwords are hashed with PBKDF2-SHA256.
Your rights
You can view and export your workspace and delete your account from the Account page. To correct data or raise a grievance, contact our Grievance Officer: [name, email].
Retention
We keep account data while your account is active and delete it within [30] days of account deletion, except where the law requires longer.
Cookies
We use one essential cookie to keep you signed in. Browser storage keeps preferences such as dark mode.